Privacy & Refund Policy

Privacy Policy

Aeorion SMS (a product of Northern Caribbean University) is committed to maintaining your confidence and trust, and accordingly maintains the following Privacy Policy to protect the personal information you provide online. Our Privacy Policy notice is available at every point that personally identifiable information may be requested.

Collection and Use of Information

The Aeorion Student Management System services collects personal information such as your name, address or telephone number. If you do not wish this information to be collected by us, please do no submit or use this site.

In addition we automatically track certain information about you while you are using our site. This information includes the URL that you just came from (whether this information is on our site or not), which URL you visit next (whether this URL is on our site or not), what browser you are using, and your IP address. Many sites automatically collect this information.

We also employ the use of cookies to assist us in this process. A cookie is a small piece of computer code that enables web servers to identify users. Cookies do not store any information that you have provided to our site, they are simply identifiers. You have the ability to delete cookie files from your hard drive at any time or avoid cookies by configuring your browser to reject them or to notify you when a cookie is being placed on your hard drive.


The Aeorion Development team has implemented a number of security features throughout the online system to prevent unauthorized release of or access to personal information. Please be advised however, that although the Aeorion Development team has endeavoured to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from the Aeorion systems or e-mail cannot be guaranteed. When disclosing any personal information, you should remain mindful of the fact that it is potentially accessible to the public, and consequently, can be collected and used by others without your consent. Aeorion Software development (a product of Northern Caribbean University) has no responsibility or liability for the security of information transmitted via the internet.

External Web Sites

To the extent hyperlinks or banner advertisements incorporating hyperlinks are utilized to access third party sites, you should be aware that these third party web sites are not controlled by Aeorion and, therefore, are not subject to this Privacy Policy. You should check the privacy policies of these individual sites to see how your personal information will be utilized by the operators of those third party web sites.

Your Consent

By using our Web site, you consent to the collection and use of this information by Aeorion SMS (a product of Northern Caribbean University).

SSL Security

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. To conform with industry standards, this site sends all credit card transactions through a secure socket.



Refund Policy

Once paid, registration, tuition and other student fees are non-refundable via credit card. If a registrant desires to withdraw from a semester, the unused balance would remain on the student’s account, and thereafter be applicable to the rescheduled semester on a dollar for dollar basis only.

In the event the student decides to altogether withdraw from the University, the registrant will be afforded a refund via cheque request. In this instance, our responsibility is limited to a refund of any fee(s) already paid. The University is not responsible for airline tickets, hotels costs, or any similar fee penalties or related losses, costs and/or expenses the registrant may have incurred as a result of any trip cancellations or changes. Upon presentation of the respective receipts, two (2) weeks processing time is required for dispensation of all refunds or credit changes.

Payment Information

We accept Visa and MasterCard credit cards. We are not responsible for any discrepancies between bank exchange rates, internet posted exchange rates, etc. Cheques and money orders are not currently accepted online. If you are unable to pay using your Visa or MasterCard credit card, please contact our office at +1-868-662-2241 to make alternate payment arrangements.

Help & Information

If you require additional help or more information, please visit our Finance Office located in the Main Campus’ Administration Building:
University of the Southern Caribbean
Royal Road, Maracas St. Joseph
​Tel +1-868-662-2241 Ext. 1202, 1205, 1216, 1225, or 1201